• Why is my calculator not showing up on my product page?

  If you're encountering issues with embedding a calculator on your Shopify page and it's not appearing as expected, it's important to note that each theme on Shopify has its own unique code base, resulting in varying behaviors. In such cases, you can follow these general steps to troubleshoot the problem: Go to your Shopify admin panel Click Online Store - (https://storage.crisp.chat/users/helpdesk/website/-/b/8/c/4/b8c4b3b6a8e1d800/bfb9e6b7-fc08-4af2-9f54-ff3afb1hjsaun.Some readers

• Add to cart not working

  There are three main reasons we see the Add to Cart button may not be working on your product page after embedding the calculator: Additional variants on the product page Shopify variants being connected to metafields Shopify theme having unusual code The great thing is - we are usually able to resolve this by: First, try removing any variant on the Shopify product. (https://storage.crisp.chat/users/helpdesk/website/-/b/7/f/a/b7fa4bd694a0a000/c75f6883-153c-4394-819f-e5b97Some readers

• Settings Overview

  Here you can review the Variant Deletion Setting, Out of Range error message, Thousand Separator settings, and Faster Checkout Configuration. Variant Deletion Setting Please refer to this article for more information ​ (https://downloads.intercomcdn.com/i/Some readers

• Slow or No "Add to Cart" Issue

  While the Customer Price Calculator works smoothly and fast in most of the stores, a few stores may experience a SLOW or NO "Add to Cart" issue when adding a custom product to the cart, something similar to the image below ​ (https://custom-price-calculator-e3ae6d1359d7.intercom-attachments-1.com/i/o/776948291/453c73832ef08e28e226331c/image1mgifp3.png?expires=1746222300Few readers

• Step-by-Step Guide to Translating Calculators

  1. Install the translation app Install the app by following this link: https://platform.shoffi.app/r/rlivlPSu4m 2. Collect All Element Names (https://downloads.intercomcdn.com/i/o/o3e0nmas/1359970411/99e054c40fee2f42c1e3ed526896/Collect+all+the+element+names+from+Few readers