Custom Price Calculator
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Articles on:Troubleshooting
Need help? We got you covered! You can find troubleshooting procedures here.

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  • Slow or No "Add to Cart" Issue
    While the Customer Price Calculator works smooth and fast on most of the store, a few stores may experience SLOW or NO "Add to Cart" issue when adding a custom product to cart, something similar to the image below Slow Add-to-Cart Custom Price Calculator has been developed to support all the Shopify themes, however, due to different in theme setup / code the app may demonstrate slow behavior on add to cartFeatured
  • Why is my calculator not showing up on my product page?
    Each theme on Shopify behaves a bit differently as the code base is not the same. If you followed the steps to embed the calculator on your page and it still isn't showing up, there are some common steps you can take to try to resolve this: color 03025a (Go to your Shopify admin panel Click Online Store Click Customize (https://storage.crisp.chat/users/helpdesk/website/258Popular
  • Add to cart not working
    There are two main reasons we see the Add to Cart button may not be working on your product page after embedding the calculator: Additional variants on the product page Shopify theme having unusual code The great thing is - we are usually able to resolve this by: First try removing any variant on the Shopify product 2. If the calculator still doesn't show up then there will be some cuFew readers

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