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Why is my calculator not showing up on my product page?
Why is my calculator not showing up on my product page?

Each theme on Shopify behaves a bit differently as the code base is not the same

K
Written by Kristina
Updated over a week ago

If you're encountering issues with embedding a calculator on your Shopify page and it's not appearing as expected, it's important to note that each theme on Shopify has its own unique code base, resulting in varying behaviors. In such cases, you can follow these general steps to troubleshoot the problem:

  • Go to your Shopify admin panel

    • Click Online Store
      -

  • Click on the Ellipsis menu

    • Select Edit Code

  • Find the theme.liquid file (TIP: you can use the search function to find this easily, it is usually on the top section of the theme code

  • Paste the following code snippet above the </head> tag and then click save, If the first one is not working. Please paste the second one.

    <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.5.1/jquery.min.js" rel="preload"></script>

    OR


    <!-- CPC -->
    <script src="https://cdn-assets.custompricecalculator.com/shopify/calculator.js"></script>

After the above steps are completed, you can go back to your page and hard refresh it (ctrl+shift+R and it should load. If you are still seeing issues email us at [email protected]

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