Articles on: Troubleshooting

Add to cart not working

There are two main reasons we see the Add to Cart button may not be working on your product page after embedding the calculator:

Additional variants on the product page
Shopify theme having unusual code

The great thing is - we are usually able to resolve this by:

First try removing any variant on the Shopify product

If the calculator still doesn't show up then there will be some customization needed. Please email us at with the url to the product page and we will try to resolve this for you.

Updated on: 04/08/2022

Was this article helpful?

Share your feedback


Thank you!