Articles on: Troubleshooting

Add to cart not working

There are two main reasons we see the Add to Cart button may not be working on your product page after embedding the calculator:

Additional variants on the product page
Shopify theme having unusual code


The great thing is - we are usually able to resolve this by:

First try removing any variant on the Shopify product


If the calculator still doesn't show up then there will be some customization needed. Please email us at support@apippa.com with the url to the product page and we will try to resolve this for you.

Updated on: 04/08/2022

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